Credit Control Supervisor

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    1 month ago
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FRS are recruiting an Credit Control Supervisor for an ever growing business who are a true market leader in their sector with ambitious plans for the future.

Due to a restructure within the finance department recently, the business are now ready to recruit an experienced Credit Control / Accounts Receivable professional who can lead this section of the finance department, who is confident in managing KPI”s, performing 121”s, has excellent interpersonal skills, is approachable, but most of all – someone who wants to have fun at work and ensure that they have a happy team.

Duties will include:

• Provide additional leadership / assistance to the team with regards to account concerns
• Management of the Sales Ledger to ensure reduction of ‘DSO by means of telephone, e-mail, fax, letter or customer visit
• Management of communication systems and documentation systems for the Teams, to ensure responses to Customer is adequate and completed regularly as per the business requirements
• Query management, which includes continuing reduction levels by liaising internally and externally and reporting monthly
• To continually work towards reducing and minimising bad debt position within the organisation
• Control Direct Debit and Payment processes
• Monitoring of key and high risk customers
• Assisting in approval of new Contracted business and ensuring process is followed
• Assisting with novation of customer accounts
• Assisting with administrations, liquidations and receiverships to ensure process is completed
• Overall support for process with both teams to ensure all are completed as required, and reducing any issues to allow for a quality service to customers and suppliers
• Assisting in being a primary contact for any issues or escalations on company service levels
• Intervening with situations where problems arise internally or externally with customers, and finding a resolution
• Credit reviews of new customer accounts whereby they are categorised outside the business agreed exceptions, and reviewing Experian and Tinubu reports for judgement and decisions
• General support on AR processes and ability to complete where required
• Review of credit allowances, terms and payment methods on customer accounts as required
• Approval for customer or supplier term changes
• Finance review and approval of any refunds or misc payments made to customer or supplier accounts
• Support on capital / capex processes for AP team, to ensure payments are to schedule and have no effect on customer build times or deliveries
• Assistance and management of MSD internal process
• Reporting and analysing of monthly Sales Ledger with Transactional Finance Manager
• Analyse aged debtors on customer and supplier
• Query reporting externally and internally monthly for customer and supplier
• Assistance with cash forecasting for customer ledger
• Control and maintaining of data spreadsheets for each team, ensuring data is completed monthly and issued to relevant internal departments where necessary
• Monitor team members in need of additional guidance and support, assist with measuring performance levels

Disclaimer - FRS strives to be an equal opportunities employer and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.