Credit Controller

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    2 months ago
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The role of a Credit Controller involves overseeing the accounts and making sure everything runs smoothly, from the invoicing being completed to money being collected for the reporting entities.


• Day to Day collection of outstanding invoices.
• Ensure debts are collected before they become overdue, whilst ensuring older debts are collected and dealt with as a priority.
• A strong telephone based role, calls inbound and outbound must be a priority.
• Handle queries and resolve problems efficiently for Credit Control and the business.
• Open items on the ledgers such as unallocated cash / credits are identified and cleared promptly.
• To build relationships with external customers and internal colleagues to achieve best result for the business.
• Receive, respond and resolve customer queries in a timely manner, that come into the department via email and telephone.
• Resolving queries both internally and externally around outstanding invoices.
• Maintaining contact with clients to ensure invoices are clear for payment and paid on due date.
• Ensuring Collection targets are met weekly / monthly.


• Must have Credit Control experience
• Demonstrate a drive to do a good job, persevering until a query is resolved
• Dealing with outstanding debts which need collecting in a timely manner (to terms)
• Assist with month-end / weekly reporting and reconciliations
• Good keyboard skills, with working knowledge of Excel
• Excellent time management skills
• Polite and confident telephone manner
• Ability to use own initiative when required
• Take ownership and responsibility for customer accounts assigned to them
• A good strong team player who is highly motivated to achieve set objectives / targets

Working hours: 37.5 hours per week

Disclaimer - FRS strives to be an equal opportunities employer and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.