Credit Controller

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    2 months ago
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We are looking to recruit an experienced Credit Controller for a 6 month Contract, being responsible for collecting on early stage delinquent accounts and contacting past due customers via telephone to resolve the debt.

Duties include:

• Collection Activity on early Sage delinquents
• Achieve monthly goals while adhering to appropriate regulations
• Make outbound calls and handle inbound calls to collect on delinquent accounts
• Call to negotiate repayment or take alternative account resolutions with customers
• Record and update account activity, including the customers financial status and collection efforts associated with resolving the account
• Perform various administrative functions
• Ability to adapt to an ever-changing environment, which requires flexibility
• Maintain professionalism at all times

Skills required:

• Previous credit control experience
• Have 5 GCSE’s / O level equivalent, or previous directly related experience in a Financial Services environment
• Have a professional telephone manner
• Have excellent computer skills and knowledge, including Microsoft Office
• Have strong written and verbal communication skills
• Has an outgoing, positive attitude and strong interpersonal skills
• Is able to demonstrate a strong ability to work independently
• Has excellent organizational skills, and the ability to manage multiple tasks

Disclaimer - FRS strives to be an equal opportunities employer and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.