Credit Controller

  • Salary:
  • Job type:
  • Posted:
    2 months ago
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Role Overview:

· To provide a comprehensive credit control service in a fast-paced environment, to support the business by ensuring that outstanding debts are collected in a timely and professional manner.
· Work closely with the sales team to lead on the development and promotion of efficient cash collection and debt reduction.

Key Responsibilities:

. Performance of day to day credit control processes for allocated customers
· Through telephone / e-mail communication, maintain regular contact with customers to chase outstanding debts
· Resolution of sales ledger queries and related phone calls
· Daily allocation and posting of customer payment from the bank statement
· Allocation, posting and banking of daily cheques received
· Raising and posting (on a weekly and monthly basis), DD collection journal, notifications and processing through the bank
· Produce and check monthly statements
· Generate and communicate weekly Aged debtor reports to sales account managers, and provide additional support as required
· Identify and escalate referrals for Ascent (debt collection agency), prepare information and liaising with parties involved as and when required
· Take customer bank card payments as and when required
· Complete credit checks on Experian, in order to recommend customer credit limits
· Set up of customer account and ensure full communication of information to relevant parties
· Provide credit references to external parties as and when required
· Cover for other credit control colleagues in their absence, as and when required

Disclaimer - FRS strives to be an equal opportunities employer and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.