Head of Payroll Services

Due to continued growth, we have an exciting opportunity for a Head of Payroll Services to lead a Payroll Services team serving clients across the UK, based in Wellingborough.

You will manage a team and will have overall responsibility for the successful processing and management of our clients payrolls. You will also manage the Sage Intacct helpdesk support team.


• Day-to-day management of Payroll Services team
• Providing training, coaching and development
• Ensuring robust processes are in place and followed
• Overall responsibility for:
o The accurate and timely processing of all payrolls
o Processing multiple payrolls and managing tax, NI and statutory payments
o Dealing with RTI and pension auto-enrolment, including liaison with pension providers
o Payroll reconciliations
o Producing payroll reports for clients
o Assisting clients and their employees with any queries as well as HMRC
• Ensure compliance and legislation is current and maintained
• Running internal audits and reviews of payroll team to ensure high standards in processing and customer service
• Client account management
• Managing the relationship with the Payroll software providers
• Participate in business development and marketing initiatives aimed at growing payroll services
• Sales and Marketing support
• Pre-sales support / demonstrations


• CIPP qualified is an advantage
• Previous experience of working within a payroll bureau or multi-site group structures, and previous payroll team leader, supervisor or manager experience is essential
• You must have end to end payroll experience
• Payroll software implementation experience
• Finance system skills and knowledge would be advantageous
• A strong team ethic with good people management skills
• Strong Microsoft Office skills, in particular Excel
• Outgoing personality
• Good attention to detail
• Must be well organised and capable of managing various clients simultaneously
• Excellent communication skills
• Excellent command of English (speaking, reading, writing and listening)
• Valid UK driving licence and car owner


• Salary of up to £45,000 per annum based on experience
• The base location will be Wellingborough, though the role will offer Part home-based part office-based (Wellingborough), and travel to client sites and other such sites / locations as advised by the company
• Profit Share Scheme
• NEST Pension

Disclaimer - FRS strives to be an equal opportunities employer and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.