This Kettering based company offer a great environment and benefits.
Key responsibilities include:
– Receiving and processing of orders, including EDI and manual orders
– Dealing with order fulfilment issues
– Maintaining effective communication with the customer
– Processing of invoices and resolution of invoice queries
– Effective management of and communication with 3rd party logistics and reporting back to
Client on performance
– Investigating and resolving delivery discrepancies, including raising credit notes
where appropriate
– Periodic reporting as required by the contract
– Production of month end stock reconciliation and adjustments reporting
Key skills:
– Attention to detail
– Ability to work to deadlines and manage priorities
– Effective communication skills at all levels
– Supportive of colleagues and a customer service excellence
– Reliable, IT literate
Experience and Qualifications:
– Good literacy and numeracy skills (equivalent to GCSE 5 in English and Maths)
– Working knowledge in basic use of MS Office
– Relevant experience of a similar role covering most of the same areas
– Have worked with accounting software and MS Excel in an Operations role
– Proactive