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Credit Controller

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Reference - 54091
Location - Birmingham South
Salary - £11
Job type - Temporary

We are currently looking to recruit an experienced Credit Controller for a major brand located near the NEC.

This role requires an immediate availability to start work and will be offered on a temporary contract.

Main purpose of the job:

Monitor and react to overdue and overtrading accounts and escalate as appropriate.

• Be responsible for 90+ / 60+ days
• Review, action and communicate on £10K orders
• Provide support to the Customer Support Team
• Liaise with the operational teams, regarding adverse information
• Prepare rebates for approval
• Prepare payment plans for approval
• Contact customers to obtain payment
• Place customers on hold where necessary
• Escalate any accounts that are of concern
• Vet customer accounts passed to Legal to ensure that debt is correct
• Release customer orders from credit hold
• Ensure diary notes are updated
• Monitor email boxes and deal with in line with SLAs
• Assist in other areas of AR as required

Key Requirements:

• Well developed communication and interpersonal skills – able to build effective, long-term relationships with customers
• Experienced Credit Controller and ideally with some understanding of Credit Risk
• Enjoy interaction with internal and external customer focus
• Some commercial awareness – understand business requirements
• Computer literate

FRS strives to be an equal opportunities employer, and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.

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