FRS are recruiting an Operations Manager role for a leading logistics business based in Banbury.
The Operations Manager will oversee the day-to-day running of warehouse, transport and fulfilment operations. The successful candidate will ensure that service levels, compliance, cost efficiency and customer satisfaction are consistently achieved, while leading a motivated and high-performing operations team.
My client has attached a salary of up to £80k on this role plus company car & other benefits to be discussed with suitable applicants.
Key Duties:
Lead and manage all warehouse and distribution activities to meet agreed service KPIs and contractual obligations
Oversee inbound, storage, pick-pack, and outbound processes, ensuring accuracy, productivity and cost efficiency
Manage workforce planning, shift rotas and resource allocation
Develop and maintain SOPs to ensure operational consistency and compliance with H&S, legal and client requirements
Liaise with clients on operational matters, including reporting, performance reviews and process improvement
Implement and monitor KPIs, analysing performance data to identify areas for improvement
Manage inventory control processes, cycle counts and stock integrity
Collaborate with IT and systems teams to ensure WMS/TMS platforms are optimised and utilised effectively
Lead, coach, and develop operational supervisors and team leaders
Drive continuous improvement initiatives to enhance efficiency and customer experience
Manage operational budgets, controlling costs while maintaining quality service
Ensure all H&S policies are followed, maintaining a safe working environment
Suitable Candidate Will Have / Be:
Proven management experience in a 3PL, warehousing or logistics environment
Strong leadership and team management skills with the ability to inspire, motivate and develop staff
Excellent understanding of warehouse processes, inventory management and transport operations
Strong commercial awareness and ability to manage budgets and resources effectively
Proficiency with Warehouse Management Systems (WMS) and Transport Management Systems (TMS)
Excellent organisational, communication and problem-solving skills
Commitment to H&S and regulatory compliance